Privacy Policy
Dream Life Shop
Website: https://dreammarts.com/
Last Updated: March 06, 2025
At Dream Life Shop, your privacy is our priority. We are committed to safeguarding your personal information while providing you with the best shopping experience for gym accessories, workout clothing, and digital products. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website (https://dreammarts.com/) or services. By using our site, you consent to the practices described below.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Provided by You: When you shop, sign up, or contact us, we may collect:
- Name
- Email address (e.g., when contacting help@dreammarts.com)
- Phone number (e.g., WhatsApp: +91 9433144836)
- Shipping and billing address (e.g., for delivering fitness trackers or gym wear)
- Payment details (processed securely via third-party gateways like Razorpay or Paytm)
- Optional: Feedback, preferences, or survey responses you provide.
b. Automatically Collected Information
- Website Usage Data: When you visit our site, we may collect:
- IP address
- Browser type and version
- Device details (e.g., mobile model, operating system)
- Pages visited, time spent, and referring URLs
- Cookies, pixel tags, and similar technologies (see Section 6).
c. Digital Product Data
- For e-books or other digital downloads, we track access details (e.g., download timestamp, IP address) to confirm delivery and prevent unauthorized sharing.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders (e.g., shipping workout clothing or sending e-book links).
- Communicate with you about orders, refunds, or updates via email (dreamlifeshop1@gmail.com) or WhatsApp (+91 9433144836).
- Personalize your experience (e.g., recommending gym accessories based on your browsing).
- Analyze and improve our website and offerings (e.g., using Google Analytics to track site performance).
- Deliver targeted advertising (e.g., via Google Ads, based on your interests).
- Prevent fraud or misuse (e.g., verifying payment or download activity).
- Comply with Indian legal requirements (e.g., tax or data protection laws).
3. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service Providers: Trusted third parties who help us operate, including:
- Payment processors (e.g., Razorpay, Paytm)
- Shipping partners (e.g., India Post, Delhivery)
- Website hosting and analytics (e.g., Google Analytics)
- Advertising platforms (e.g., Google Ads for personalized ads)
- Legal Authorities: If required by law or to protect our rights (e.g., under the IT Act, 2000).
- Business Transfers: In the event of a merger, acquisition, or asset sale (with prior notice to you).
4. Your Rights
Under Indian laws, such as the Digital Personal Data Protection Act, 2023 (DPDP Act), you can:
- Access: Request details of the personal data we hold about you.
- Correction: Ask us to fix inaccurate or incomplete information.
- Deletion: Request removal of your data (subject to legal retention obligations).
- Opt-Out: Unsubscribe from marketing emails or ads by clicking “unsubscribe” in emails or contacting us.
To exercise these rights, email privacy@dreammarts.com or WhatsApp us at +91 9433144836. We’ll respond within 30 days, as per applicable laws.
5. Data Security
We use industry-standard measures (e.g., SSL encryption, secure servers) to protect your data from unauthorized access, loss, or disclosure. However, no online system is fully immune to risks, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies, pixel tags, and similar technologies to:
- Enhance functionality (e.g., saving items in your cart).
- Analyze usage (e.g., via Google Analytics).
- Serve personalized ads (e.g., via Google Ads based on your browsing behavior).
You can control cookies through your browser settings. Disabling them may limit some features, like remembering your preferences.
7. Third-Party Links
Our site may link to external services (e.g., payment gateways, Google Ads landing pages). We are not responsible for their privacy practices. Please review their policies separately.
8. Retention of Data
- Order Data: Retained for 7 years to comply with tax and legal obligations (e.g., GST records).
- Digital Product Data: Kept indefinitely to prevent piracy, unless deletion is requested and legally permissible.
- Account Data: Inactive accounts may be deleted after 2 years of no activity, unless required by law to retain longer.
Marketing Data: Removed upon opt-out or within 30 days of your request.
9. Children’s Privacy
Our services are not designed for individuals under 18. We do not knowingly collect data from minors. If you suspect we have, contact us at privacy@dreammarts.com.
10. International Transfers
Your data is stored and processed primarily in India. If transferred internationally (e.g., to Google Ads servers), we ensure compliance with Indian data protection laws and applicable safeguards.
11. Google Ads
We may use Google Ads to display personalized advertisements based on your browsing history, interests, or interactions with our site. Google Ads uses cookies and tracking technologies to serve these ads across the web. You can opt out of personalized ads via Google’s Ads Settings (https://adssettings.google.com) or by contacting us.
12. Contact Us
For privacy questions, concerns, or to exercise your rights, reach out to:
- Email: privacy@dreammarts.com (Privacy Concerns) / help@dreammarts.com (General Support)
- WhatsApp: +91 9433144836 (Click here: https://shorturl.at/j5mY6)
- Alternate Email: dreamlifeshop1@gmail.com
- Address:
Dream Life Shop
Halisahar New, Purbachal Colony Main Rd,
Halisahar, West Bengal 743136 - Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
13. Changes to This Policy
We may update this policy to reflect new practices (e.g., adopting Google Ads) or legal changes. Updates will be posted here with the “Last Updated” date. We recommend checking back periodically.
14. Legal Note
This Privacy Policy is governed by Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.
